Tag: customer service

Switching to winter tyres in France

Last year, I bought a new car. It has big tyres, so I looked at the cost of snow tyres and thinner wheels online, hoping it would be cheaper than in La Clusaz or Annecy. Undecided, I visited Norauto for

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How to get a Samsung phone fixed in France

One of the problems with buying a phone on a British website and receiving it from a German address is knowing who to contact when it breaks. My Samsung phone broke under warranty, so I want to a phone shop

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La Poste delivers broken goods

A little while ago, I received this package in the mail. It contained a birthday present that I had ordered for a friend. That big rip down the centre was already made when I received the package. I’ve no idea

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The easiest job in France

I think I might become a French electrician. Apparently, all you need to do to fix a TV aerial is only turn up on the second promised visit, park your car to block the entire street, traipse snow across a

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Supermarket fun

The eternal shopper in me enjoys exploring foreign supermarkets for local products and cultural differences, and supermarkets here in the French Alps have pleasantly wide aisles to accommodate most busy times. When I first moved here, I appreciated the extra

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Pros and cons of a health spa

Yesterday, I was swimming in the pools pictured below. What heaven eh? What you’re looking at is a very large pool filled with hot spring water, and a smaller pool more suitable for doing laps. The big pool has a

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Mechanic nightmare

I remember when I first moved to France that mechanics had a pretty bad reputation for being slow. Indeed, one of my friends had terrible problems with her Volkswagen bus: they changed all sorts of things at two different mechanics

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Where is my mail?

Okay, I promise this is the last thing I write about moving house, but it might be valuable to someone out there. In France, or at least in this region, you absolutely must must MUST write your name on your

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Customer service in France

Last week, I went looking for a new bed. I need a new bed for a new house I’m moving into. The house also needs a phone line, as, bizarrely, no previous tenants have required a landline, and so the

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About me

Wendy Hollands writer in Annecy, France

I'm an experienced professional writer based in the French Alps. I enjoy learning French language nuances, winter sports and travel. Read more...

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